Careers and Jobs

at Quantum

Hourly; Non-Exempt; Full-Time

The After Sales Support and Parts Sales Coordinator will provide customer support for the supply of replacement parts. Develop and grow Quantum’s spare parts business. Provide support within the Quantum Group in the administration of after sales activities.

Core duties include but are not limited to the following:

• Customer point of contact for the sales and distribution of replacement parts.
• Define sales pricing strategies for replacement parts.
• Prepare and issue quotes and provide service and support to customer inquiries.
• Identify gaps in stocking levels for replacement parts and inform Parts Department team.
• Assist with preparing, packaging, and shipping spare parts.
• Organize and identify sales packages.
• Provide quotes and costs to Sales Department.
• Collaborate with Engineering Department to review and verify drawings, parts, and spare parts lists.
• Provide reports to management as required (i.e. sales forecasts, sales to date, costs to date, etc.).
• Manage and maintain the item price list fields within the ERP system.
• Liaise with Accounting to ensure invoices are generated and issued accurately and timely.
• Provide cost and status reports to management and Accounting.
• Provide operational and control procedure recommendations.
• Any and all duties as reasonably assigned.

This position has no supervisory responsibilities.

• High school diploma, GED are required.
• Entry level accounting knowledge is required for reconciling monthly reports etc.
• Purchasing experience is preferred.
• Experience with Microsoft Dynamics Great Plains is highly preferred.
• Proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint).

• Highly organized with good time management skills.
• Detail oriented with the ability to accurately multi-task to meet deadlines and approach problem with analytical solutions.
• Ability to read, analyze, and interpret a variety of technical documents, drawings, and instructions in diagram form and deal with several abstract and fixed variables (i.e. hydraulic schematics, AutoCAD drawings, etc.).
• Proactive, and collaborative attitude with the ability to work well with all levels of Company employees, shipyard customers, vessel customers, vendors, and suppliers.
• Ability to work independently or effectively in a team.

This job may occasionally require international travel. Local travel within driving distance may be required. A valid driver’s license is a requirement of this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers/fax machines, and filing cabinets. While performing the duties of this job, the employee is regularly sitting for long periods of time. The employee may occasionally lift and/or move objects up to 50 pounds. The employee will occasionally be maneuvering, navigating, or driving mechanized equipment, such as hand trucks and forklifts. Proper training and certification of forklift use will be provided, if needed. Compliant with the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Employees have a duty of care for the health and safety of their co-workers, customers, and the general public. Careless reckless action will not be tolerated.

Production Service Technicians are part of the Service & Manufacturing team in the world-wide support of Quantum systems, including assembly, replacement, fault finding and repair. Retrofit, fault finding, and repair of third-party equipment associated with marine stabilizer systems.

Core duties include but are not limited to the following:

Service Functions

• Under supervision, assemble, test, install and maintain Quantum and third-party products and equipment.
• Under supervision, troubleshoot, identify, analyzes, and repair product failures.
• Assist in the generation of site visit reports, equipment failure reports, expense reports etc.
• Under supervision, direct the work of others, i.e., shipyard employees, subcontractors, junior Quantum technicians.
• Provide comprehensive service and maintenance on Quantum equipment and third party retrofit conversion equipment.
• Troubleshoot, identify, analyzes, and repair Quantum equipment and third party retrofit conversion equipment.
• Maintain day to day records of activities performed.
• Maintain daily accurate Sales Service Call Logs in accordance with department requirements.
• Follow current company travel arrangement procedures to ensure service trips are properly scheduled.

• High school diploma or GED required.
• 0-2 years of experience servicing stabilizers on marine vessels required.
• 0-2 years of experience with electronic, mechanical, and hydraulic systems on marine vessels required.
• Experience with Microsoft Office (Outlook, Word, and Excel) required.
• Intuitive ability to use smartphones and various smartphone applications to perform various company tasks, and stay in communication with management.

• Highly organized with good time management skills.
• Detail oriented with the ability to accurately multi-task in order to meet deadlines.
• Proactive, and collaborative attitude with the ability to work well with all levels of Company employees, shipyard customers, vessel customers, vendors, and suppliers.
• Ability to respond to common inquiries or complaints from shipyard and vessel customers.
• Ability to apply electrical, mechanical and hydraulics concepts, define problems, collect data, establish facts, and draw valid conclusions.

This position requires extensive domestic and international travel, occasionally for extended periods of time. While all efforts will be made to cooperatively schedule the travel and the time spent away from the office, this position necessitates the flexibility to work unsociable hours, extended hours, and to travel with minimal-to-no notice. When not working at a customer site the normal work location will be the main office. A valid passport and driver’s license is a requirement of this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates primarily in shipyards inside and outside of vessels including engine rooms, which can be confined/restrictive spaces. The work involves prolonged periods of standing, bending, sitting, and kneeling. The work will be performed inside and outside of vessels and shipyards with varying degrees of temperatures. This role routinely uses standard manufacturing and marine equipment such as hand and power tools. The employee must regularly lift and/or move objects up to 50 pounds (23 kilograms). The employee will regularly be maneuvering, navigating, or driving vehicles or mechanized equipment, such as hand trucks, forklifts, and passenger vehicles. Proper training and certification of forklift use will be provided, if needed.

Employees have a duty of care for the health and safety of their co-workers, customers and general public. Careless or reckless action will not be tolerated.

Salary; Exempt; Full-Time

The Electrical Controls Engineer designs and develops all aspects of electrical control systems, equipment, and machinery for all Quantum systems. May be responsible for the installation and technical support of PLC & HMI based hardware and software.

Core duties include but are not limited to the following:

• Develop PLC programs and related HMI (human machine interfaces).
• Draw cable and schematic plans for use in the construction and installation of controls.
• Design, construct, test, and troubleshoot electro-hydraulic controls systems.
• Prepare part numbers and compile bills of materials (BoM) within the company’s material control and purchasing process.
• Develop circuit and installation drawings conforming to industry and international standards.
• Work with survey requirements and be familiar with required drawings standards.
• Work proficiently with all types of motors and drives.
• Analyze and recommend solutions to circuit and controls challenges.
• Work cooperatively with other engineers to create electrical systems and products.
• Prepare and verify working and test procedures for Production Department.
• Provide technical support to Service Technicians for service and warranty queries.
• Provide internal and customer training and training support material when required.
• Assist with support documentation including equipment manuals for customer distribution.
• Any and all duties as reasonably assigned.

This position has no supervisory responsibilities.

• Bachelor’s degree in Electrical Engineering or related field is required.
• Marine background and experience is preferred.
• 2+ years of experience with PLC & HMI programming is required.
• Experience with CoDeSys PLC programming is preferred.
• Knowledge and aptitude for mechanical and electrical products and systems is required.
• Experience and proficiency with ladder, function block, and structured text programming is required.
• Ability to read, analyze, review, and interpret hydraulic, mechanical and other technical drawings, documents, regulations, and journals is required.
• Experience and proficiency with AutoCAD is required.
• Experience with the following programming language is preferred: C#, Visual Basic, or Java.
• Knowledge of the following communication protocols is preferred: Modbus/TCP & EtherCAT.

• Highly organized with good time management skills.
• Detail oriented with the ability to accurately multi-task in order to meet deadlines.
• Strong analytical skills.
• Strong communication and active listening skills.
• Professional written and verbal communication skills.
• Ability to prioritize multiple projects and responsibilities across departmental lines in order to meet tight deadlines.
• Maintain professional internal and external relationships that meet Company values.
• Positive, inquisitive, proactive, and collaborative attitude with the ability to work well with all Company employees, customers, vendors, suppliers, and the general public.

This job does may require international travel.  Occasionally, local travel within driving distance may be required. A valid passport and driver’s license is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment as well as at customer and vendor sites. While at customer or vendor sites, the work may involve prolonged periods of standing, bending, sitting, and kneeling. The work may be performed inside and outside of vessels and shipyards with varying degrees of temperatures and within engine rooms, which can be confined/restrictive spaces. This role routinely uses standard office equipment such as computers, phones, photocopiers/fax machines, and filing cabinets. While performing the duties of this job, the employee is regularly sitting for long periods of time. Compliant with the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Service Technicians are integral customer facing employees who are tasked with ensuring the continual operation and service of Quantum Systems worldwide. Service Technicians are involved in installation, troubleshooting, and repair of Quantum systems and retrofit third party equipment associated with marine stabilizer systems. Service Technicians must maintain and enhance the reputation and image of the Company through their dealings with shipyards, vessels, and customers.

Service Technician I, begins with learning the various intricacies of the Quantum Systems, while gaining knowledge and experience on their maintenance and repair.

Core duties include but are not limited to the following:

Service Functions

• Provide comprehensive service and maintenance on Quantum equipment and third party retrofit conversion equipment.
• Assist, when needed, shipyards, vessel engineers, and onboard engineering staff with Quantum equipment installation.
• Utilize hand tools and power tools safely and properly.
• Maintain tools in safe operating conditions.
• Maintain clean, organized, supplied, and in safe assigned individual tool boxes.
• Maintain clean, organized, and supplied any Job Site Box, or Service Vehicle used.
• Upon inspection and completion of service work, promptly generate Site Visit Reports in accordance with department requirements.
• After traveling, promptly generate accurate Expense Reports.
• Follow current company travel arrangement procedures to ensure service trips are properly scheduled.
• Any and all duties as reasonably assigned.

• High school diploma or GED required.
• 0-2 years of experience servicing stabilizers on marine vessels required.
• 0-2 years of experience with electronic, mechanical, and hydraulic systems on marine vessels required.
• Experience with Microsoft Office (Outlook, Word, and Excel) required.
• Intuitive ability to use smartphones and various smartphone applications to perform various company tasks, and stay in communication with management.

• Mechanical abilities are a must for this position.
• Highly organized with good time management skills.
• Detail oriented with the ability to accurately multi-task in order to meet deadlines.
• Proactive, and collaborative attitude with the ability to work well with all levels of Company employees, shipyard customers, vessel customers, vendors, and suppliers.

This position requires extensive domestic and international travel, occasionally for extended periods of time. While all efforts will be made to cooperatively schedule the travel and the time spent away from the office, this position necessitates the flexibility to work unsociable hours, extended hours, and to travel with minimal-to-no notice. When not working at a customer site the normal work location will be the main office. A valid passport and driver’s license is a requirement of this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates primarily in shipyards inside and outside of vessels including engine rooms, which can be confined/restrictive spaces. The work involves prolonged periods of standing, bending, sitting, and kneeling. The work will be performed inside and outside of vessels and shipyards with varying degrees of temperatures. This role routinely uses standard manufacturing and marine equipment such as hand and power tools. The employee must regularly lift and/or move objects up to 50 pounds (23 kilograms). The employee will regularly be maneuvering, navigating, or driving vehicles or mechanized equipment, such as hand trucks, forklifts, and passenger vehicles. Proper training and certification of forklift use will be provided, if needed.

Employees have a duty of care for the health and safety of their co-workers, customers and general public. Careless or reckless action will not be tolerated.

Production Service Technicians are part of the Service & Manufacturing team in the world-wide support of Quantum systems, including assembly, replacement, fault finding and repair. Retrofit, fault finding, and repair of third-party equipment associated with marine stabilizer systems.

Core duties include but are not limited to the following:

Service Functions

• Under supervision, assemble, test, install and maintain Quantum and third-party products and equipment.
• Under supervision, troubleshoot, identify, analyzes, and repair product failures.
• Assist in the generation of site visit reports, equipment failure reports, expense reports etc.
• Under supervision, direct the work of others, i.e., shipyard employees, subcontractors, junior Quantum technicians.
• Provide comprehensive service and maintenance on Quantum equipment and third party retrofit conversion equipment.
• Troubleshoot, identify, analyzes, and repair Quantum equipment and third party retrofit conversion equipment.
• Maintain day to day records of activities performed.
• Maintain daily accurate Sales Service Call Logs in accordance with department requirements.
• Follow current company travel arrangement procedures to ensure service trips are properly scheduled.

• High school diploma or GED required.
• 0-2 years of experience servicing stabilizers on marine vessels required.
• 0-2 years of experience with electronic, mechanical, and hydraulic systems on marine vessels required.
• Experience with Microsoft Office (Outlook, Word, and Excel) required.
• Intuitive ability to use smartphones and various smartphone applications to perform various company tasks, and stay in communication with management.

• Highly organized with good time management skills.
• Detail oriented with the ability to accurately multi-task in order to meet deadlines.
• Proactive, and collaborative attitude with the ability to work well with all levels of Company employees, shipyard customers, vessel customers, vendors, and suppliers.
• Ability to respond to common inquiries or complaints from shipyard and vessel customers.
• Ability to apply electrical, mechanical and hydraulics concepts, define problems, collect data, establish facts, and draw valid conclusions.

This position requires extensive domestic and international travel, occasionally for extended periods of time. While all efforts will be made to cooperatively schedule the travel and the time spent away from the office, this position necessitates the flexibility to work unsociable hours, extended hours, and to travel with minimal-to-no notice. When not working at a customer site the normal work location will be the main office. A valid passport and driver’s license is a requirement of this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates primarily in shipyards inside and outside of vessels including engine rooms, which can be confined/restrictive spaces. The work involves prolonged periods of standing, bending, sitting, and kneeling. The work will be performed inside and outside of vessels and shipyards with varying degrees of temperatures. This role routinely uses standard manufacturing and marine equipment such as hand and power tools. The employee must regularly lift and/or move objects up to 50 pounds (23 kilograms). The employee will regularly be maneuvering, navigating, or driving vehicles or mechanized equipment, such as hand trucks, forklifts, and passenger vehicles. Proper training and certification of forklift use will be provided, if needed.

Employees have a duty of care for the health and safety of their co-workers, customers and general public. Careless or reckless action will not be tolerated.

Service Technicians are integral customer facing employees who are tasked with ensuring the continual operation and service of Quantum Systems worldwide. Service Technicians are involved in installation, troubleshooting, and repair of Quantum systems and retrofit third party equipment associated with marine stabilizer systems. Service Technicians must maintain and enhance the reputation and image of the Company through their dealings with shipyards, vessels, and customers.

Service Technician I, begins with learning the various intricacies of the Quantum Systems, while gaining knowledge and experience on their maintenance and repair.

Core duties include but are not limited to the following:

Service Functions

• Provide comprehensive service and maintenance on Quantum equipment and third party retrofit conversion equipment.
• Assist, when needed, shipyards, vessel engineers, and onboard engineering staff with Quantum equipment installation.
• Utilize hand tools and power tools safely and properly.
• Maintain tools in safe operating conditions.
• Maintain clean, organized, supplied, and in safe assigned individual tool boxes.
• Maintain clean, organized, and supplied any Job Site Box, or Service Vehicle used.
• Upon inspection and completion of service work, promptly generate Site Visit Reports in accordance with department requirements.
• After traveling, promptly generate accurate Expense Reports.
• Follow current company travel arrangement procedures to ensure service trips are properly scheduled.
• Any and all duties as reasonably assigned.

• High school diploma or GED required.
• 0-2 years of experience servicing stabilizers on marine vessels required.
• 0-2 years of experience with electronic, mechanical, and hydraulic systems on marine vessels required.
• Experience with Microsoft Office (Outlook, Word, and Excel) required.
• Intuitive ability to use smartphones and various smartphone applications to perform various company tasks, and stay in communication with management.

• Highly organized with good time management skills.
• Detail oriented with the ability to accurately multi-task in order to meet deadlines.
• Proactive, and collaborative attitude with the ability to work well with all levels of Company employees, shipyard customers, vessel customers, vendors, and suppliers.

This position requires extensive domestic and international travel, occasionally for extended periods of time. While all efforts will be made to cooperatively schedule the travel and the time spent away from the office, this position necessitates the flexibility to work unsociable hours, extended hours, and to travel with minimal-to-no notice. When not working at a customer site the normal work location will be the main office. A valid passport and driver’s license is a requirement of this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates primarily in shipyards inside and outside of vessels including engine rooms, which can be confined/restrictive spaces. The work involves prolonged periods of standing, bending, sitting, and kneeling. The work will be performed inside and outside of vessels and shipyards with varying degrees of temperatures. This role routinely uses standard manufacturing and marine equipment such as hand and power tools. The employee must regularly lift and/or move objects up to 50 pounds (23 kilograms). The employee will regularly be maneuvering, navigating, or driving vehicles or mechanized equipment, such as hand trucks, forklifts, and passenger vehicles. Proper training and certification of forklift use will be provided, if needed.

Employees have a duty of care for the health and safety of their co-workers, customers and general public. Careless or reckless action will not be tolerated.

Salary & Commission; Exempt; Full-Time

The Technical Sales Manager works to identify, qualify, and deliver Quantum’s stabilization systems to new and retrofitted vessels in the military and commercial venture exploration markets worldwide. This position will perform all duties relating to technical sales including building customer relationships, taking sales order, and after sales inquiries and support. With an in-depth knowledge of our products, this position will identify and recommend appropriate solutions to meet customer specifications. This position must successfully achieve sales and profit goals as determined by the company. This position will evaluate market conditions and competitor data to report and develop appropriate future sales strategies.

Core duties include but are not limited to the following:

• Travel worldwide to develop leads, client referrals, and establish contacts in the military vessel, and commercial venture exploration vessel markets for sale of stabilization systems.
• Respond to sales inquiries, quote prices, prepare drawings, and prepare internal and external sales contracts that meet specific customer needs.
• Develop, deliver, and demonstrate product presentations, explain product features, and solicit orders to potential customers.
• Coordinate with various sales agents to introduce our products into the country, the shipyard/marina, and with the customer.
• Develop, implement, and monitor sales strategies to maintain and attract future business.
• Keep well informed on current products and future products in development including all features and benefits.
• Keep well informed on market changes and trends to ensure we capture new sales.
• Keep abreast on government regulations which affect the product and industry.
• Maintain a detailed database of proposals and current and past sales.
• Work with the Project Managers to ensure projects are costed, priced, and delivered to the required quality.
• Constantly coordinate and communicate with various departments to ensure each prospect and sale is executed as designed.
• Communicate information gathered from customer communications and site visits to management and appropriate department managers.
• Build long-term relationships with current customers to foster continued and expanded business.
• Serve as the main point of contact for customer complaints and claims. With management approval, implement corrective actions as necessary.
• Coordinate with the Business Development Manager to research and propose business development ideas and projects to drive new business ventures.
• Assist the Business Development Manager in the planning and organization of the trade shows, boat shows, and other exhibitions worldwide. Attend all the shows to promote and capture future business opportunities.
• Assist the Business Development Manager enhance the organization’s reputation and explore opportunities to add value to job accomplishments.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
• Represent and speak on behalf of the organization in interviews, conferences, etc.
• Continuously enhance market knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Develop incentives, client appreciation initiatives, and event giveaways.
• Any and all duties as reasonably assigned.

This position has no supervisory responsibilities.

• High school diploma, GED are required.
• 10+ years of experience within the military sales industry is required.
• Marine sales industry experience is preferred.
• Technical and mechanical aptitude is required.
• Proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint).

• Verifiable track record of successful sales.
• Highly organized with good time management and planning skills.
• Meticulous professional with high attention to details.
• Ability to multi-task and prioritize to meet tight deadlines.
• Polished and professional written and verbal communication skills with the confident ability to negotiate on behalf of the company.
• Well-developed social perceptiveness.
• Build trust, communicate effectively, foster innovation, focus on the customer and solve problems creatively and demonstrate high integrity.
• Positive, inquisitive, proactive, and collaborative attitude with the ability to work well with all Company employees, customers, suppliers, and the general public.
• Maintain professional internal and external relationships that meet the Company core values.

This position requires extensive domestic and international travel, occasionally for extended periods of time. While all efforts will be made to schedule the travel and the time spent away from the office, this position necessitates the flexibility to work unsociable hours, extended hours, and to travel with minimal to no notice. When not working at a customer’s site the normal work location will be the main office. A valid passport and driver’s license is a requirement of this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment and externally at trade shows and vendor and customer sites. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be regularly sitting for long periods of time or may be actively standing for long periods of time. Compliant with the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Employees have a duty of care for the health and safety of their co-workers, customers, and the general public. Careless or reckless action will not be tolerated.